← All news·2026-09-21·3 min read

Amazon Shuts Down Meta’s Muse AI Assistant to Prevent Shopping

Amazon has blocked Meta’s Muse AI agent from accessing their website.

aiagentsamazonmeta

The Muse AI agent is blocked by Amazon. If you try to visit the website, you get this error message: “continued access by an unauthorized agent violates Amazon’s Terms of Service”. Amazon asked Meta to take down their website from the Muse AI agent. They haven’t done so.

“An agent should clearly self-identify and abide by platform rules. A platform cannot differentiate between an agent and a scraper unless it self-identifies.” — Amazon

I will only build shopping agents on platforms that explicitly allow them.

Source: www.engadget.com

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EAEvgenii Arsentev

Author

Evgenii Arsentev

PhD · Founder & CEO, Dad4Kids